Get in touch

Do you have a question? You can contact us in several ways.

  • Debtors

Settle your debt through Dossier Online.

Through Dossier Online, you can view your balance, pay your debt, or schedule a payment appointment.

Dossier Online

Call us

026 - 750 54 00

Available from Monday till Friday from 08.30 am – 05:00 pm.


Also closed at the following dates in 2022:

  • Monday April 18
  • Wednesdag April 27 
  • Thursday May 26 
  • Friday May 27
  • Monday Juni 6 

Mail us

Would you please include your file number in the email?

Response within two working days

Send a letter

Postbus 1089
6801 BB Arnhem

Further details

Kvk nummer: 09092530
Inkassier B.V., Statutair zetelende te Arnhem

Fax 026 - 352 53 10

BTW nummer:
NL 810532463 B01
Bank account no.:
NL54 INGB 0653 9155 27

Response within four working days

Onze locaties


Marten Meesweg 8
3068 AV Rotterdam


Hogehilweg 19
1101 CB Amsterdam


Velperweg 22
6824 BH Arnhem

Get in touch
Get in touch
Get in touch

Frequently asked questions

I have an outstanding debt. How can I pay off my debt?

There are three ways to pay. Click the link to see how this works.
1. Use iDEAL to pay through Dossier Online
2. Pay by bank transfer
3. Pay in cash or with your bank cards at our counter

What happens if I fail to pay?

We recommend paying before the deadline. Debts accumulate and don’t magically vanish. If you don’t pay on time, the amount you owe will keep growing.

Can I pay in instalments?

In most cases, you can reach a mutually acceptable payment proposal with Inkassier. In that case you pay off your debt in instalments. A number of rules apply, however. Read more.

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